Developed together with our service partners, The Guild of Professional English Butlers, Global Bartending and The Wine Guide to raise service standards.
This training program teaches vital skills, knowledge, and defines the service mindset.
The foundation of this program is based on what we believe makes the difference between good and great service.
We have identified 9 "crown" qualities which are present when superior service is received. Integral to our training and service philosophy, we engage, nurture and inspire these qualities in each individual throughout the training.
The SSS crown qualities:
- Communication
- Motivation
- Sincerity
- Responsibility
- Flexibility
- Decisiveness
- Humour
- Friendliness
- Teamwork
We provide flexible training options that are scheduled throughout the year worldwide.
On completion of the entire EXCELLENCE IN SERVICE program, successful candidates will be awarded membership to The Guild of Professional English Butlers.